PRIVACY NOTICE
Last updated
December 29, 2020
Thank you for choosing to be part of our community at
Maddah Home Decoration General Trading Company
, doing business as
Maddah Home
("
Maddah Home
", "we", "us", "our"). We
are committed to protecting your personal information and your right to privacy. If you have any questions or
concerns
about this privacy notice, or our practices with regards to your personal information, please contact us at baderq@maddahhome.com.
When you
visit our website
http://www.maddahhome.com
(the "Website"),
and more generally, use any of our services (the "Services", which include the
Website
), we appreciate that you are trusting us with your personal information. We
take
your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible
what
information we collect, how we use it and what rights you have in relation to it. We hope you take some time
to read
through it carefully, as it is important. If there are any terms in this privacy notice that you do not
agree with,
please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our
Services (which, as described above, includes our
Website
), as well as, any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the
information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you
register on the
Website,
express an interest in obtaining information about us or our
products
and
Services, when you participate in activities on the
Website
or otherwise when you contact us.
The personal information that we collect depends on the context of your
interactions with us and the
Website
, the choices you make and the products and features you use. The personal information we collect
may
include the following:
Personal Information Provided by You.
We collect
names;
phone numbers;
email addresses;
usernames;
passwords;
billing addresses;
debit/credit card numbers;
contact or authentication data;
contact preferences;
and other similar
information.
.
Payment Data.
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number
(such as a credit card number), and the security code associated with your payment instrument. All payment data is
stored by
__________
. You may find their privacy notice link(s) here:
__________
.
Social Media Login Data.We may provide you with the
option
to register with us using your existing social media account details, like your Facebook, Twitter or
other
social media account. If you choose to register in this way, we will collect the Information described
in
the section called "
HOW DO WE HANDLE YOUR SOCIAL LOGINS
" below.
All personal information that you provide to us must be true, complete
and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short:
Some information — such as your Internet Protocol (IP) address and/or browser and
device
characteristics — is collected automatically when you visit our
Website
.
We automatically collect certain information when you visit, use or
navigate
the
Website
. This information does not reveal your specific identity (like your name or contact information) but
may
include device and usage information, such as your IP address, browser and device characteristics,
operating
system, language preferences, referring URLs, device name, country, location, information about how and
when
you use our
Website
and other technical information. This information is primarily needed to maintain the security and
operation
of our
Website
, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
The information we collect includes:
-
Log and Usage Data.
Log and usage data is service-related, diagnostic, usage and performance information our servers
automatically collect when you access or use our
Website
and which we record in log files. Depending on how you interact with us, this log data may include
your
IP address, device information, browser type and settings and information about your activity in the
Website
(such as the date/time stamps associated with your usage, pages and files viewed, searches and other
actions you take such as which features you use), device event information (such as system activity,
error reports (sometimes called 'crash dumps') and hardware settings).
-
Device Data.
We collect device data such as information about your computer, phone, tablet or other device you
use to
access the
Website
. Depending on the device used, this device data may include information such as your IP address (or
proxy server), device and application identification numbers, location, browser type, hardware model
Internet service provider and/or mobile carrier, operating system and system configuration
information.
-
Location Data.
We collect location data such as information about your device's location, which can be either
precise
or imprecise. How much information we collect depends on the type and settings of the device you use
to
access the
Website
. For example, we may use GPS and other technologies to collect geolocation data that tells us your
current location (based on your IP address). You can opt out of allowing us to collect this
information
either by refusing access to the information or by disabling your Location setting on your device.
Note
however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE USE YOUR INFORMATION?
In Short:
We process your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations, and/or
your
consent.
We use personal information collected via our
Website
for a variety of business purposes described below. We process your personal information for these
purposes
in reliance on our legitimate business interests, in order to enter into or perform a contract with you,
with your consent, and/or for compliance with our legal obligations. We indicate the specific processing
grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
-
To facilitate account creation and logon process.
If you choose to link your account with us to a third-party account (such as your Google or Facebook
account), we use the information you allowed us to collect from those third parties to facilitate
account creation and logon process for the performance of the contract.
See the section below headed "
HOW DO WE HANDLE YOUR SOCIAL LOGINS
" for further information.
-
To post testimonials.
We post testimonials on our
Website
that may contain personal information. Prior to posting a testimonial, we will obtain your consent
to
use your name and the content of the testimonial. If you wish to update, or delete your testimonial,
please contact us at
baderq@maddahhome.com
and be sure to include your name, testimonial location, and contact information.
-
Request feedback.We may use your information to
request
feedback and to contact you about your use of our
Website
.
-
To enable user-to-user communications.
We may use your information in order to enable user-to-user communications with each user's consent.
-
To manage user accounts.We may use your information
for
the purposes of managing our account and keeping it in working order.
-
To send administrative information to you.We may
use
your personal information to send you product, service and new feature information and/or
information
about changes to our terms, conditions, and policies.
-
To protect our Services.We may use your information
as
part of our efforts to keep our
Website
safe and secure (for example, for fraud monitoring and prevention).
-
To enforce our terms, conditions and policies for business purposes, to comply with legal
and
regulatory requirements or in connection with our contract.
-
To respond to legal requests and prevent harm.
If we
receive a subpoena or other legal request, we may need to inspect the data we hold to determine
how
to respond.
-
Fulfill and manage your orders.We may use your
information to fulfill and manage your orders, payments, returns, and exchanges made through the
Website
.
-
Administer prize draws and competitions.
We may use your information to administer prize draws and competitions when you elect to
participate
in our competitions.
-
To deliver and facilitate delivery of services to the user.
We may use your information to provide you with the requested service.
-
To respond to user inquiries/offer support to users.
We may use your information to respond to your inquiries and solve any potential issues you
might
have with the use of our Services.
-
To send you marketing and promotional communications.
We and/or our third-party marketing partners may use the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or our
Website
, subscribing to marketing or otherwise contacting us, we will collect personal information from
you.
You can opt-out of our marketing emails at any time (see the "
WHAT ARE YOUR PRIVACY RIGHTS
" below).
-
Deliver targeted advertising to you.
We may use your information to develop and display personalized
content
and advertising (and work with third parties who do so) tailored to your interests and/or location
and
to measure its effectiveness.
-
For other business purposes.
We may use your information for other business purposes, such as
data
analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and
to
evaluate and improve our
Website
, products, marketing and your experience. We may use and store this information in aggregated and
anonymized form so that it is not associated with individual end users and does not include personal
information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short:
We only share information with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following
legal
basis:
-
Consent:
We may process your data if you have given us specific consent to use your personal information for
a
specific purpose.
-
Legitimate Interests:
We may process your data when it is reasonably necessary to achieve our legitimate business
interests.
-
Performance of a Contract:
Where we have entered into a contract with you, we may process your personal information to fulfill
the
terms of our contract.
-
Legal Obligations:
We may disclose your information where we are legally required to do so in order to comply with
applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as
in
response to a court order or a subpoena (including in response to public authorities to meet
national
security or law enforcement requirements).
-
Vital Interests:
We may disclose your information where we believe it is necessary to investigate, prevent, or take
action regarding potential violations of our policies, suspected fraud, situations involving
potential
threats to the safety of any person and illegal activities, or as evidence in litigation in which we
are
involved.
More specifically, we may need to process your data or share your
personal
information in the following situations:
-
Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion of our business to another
company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons
and
pixels) to access or store information. Specific information about how we use such technologies and how
you
can refuse certain cookies is set out in our Cookie Notice
.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short:
If you choose to register or log in to our services using a social media account, we may have access
to
certain information about you.
Our
Website
offers you the ability to register and login using your third-party social media account details (like
your
Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information
about
you from your social media provider. The profile Information we receive may vary depending on the social
media provider concerned, but will often include your name, email address, friends list, profile picture
as
well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are
described
in this privacy notice or that are otherwise made clear to you on the relevant
Website
. Please note that we do not control, and are not responsible for, other uses of your personal information
by
your third-party social media provider. We recommend that you review their privacy notice to understand how
they
collect, use and share your personal information, and how you can set your privacy preferences on their
sites
and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary
for the purposes set out in this privacy notice, unless a longer retention period is required or
permitted
by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us
keeping your personal information for longer than
the period of time in which users have an account with us
.
When we have no ongoing legitimate business need to process your
personal
information, we will either delete or anonymize such information, or, if this is not possible (for
example,
because your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
You may review, change, or terminate your account at any time.
If you have questions or comments about your privacy rights, you may
email
us at
baderq@maddahhome.com
.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
-
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases. However, we may retain some
information
in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our
Terms
of Use and/or comply with applicable legal requirements.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set
your
browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our
Website
. To opt-out of interest-based advertising by advertisers on our
Website
visit
http://www.aboutads.info/choices/
.
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the
emails that we send or by contacting us using the details provided below. You will then be removed from
the
marketing email list — however, we may still communicate with you, for example to send you
service-related
emails that are necessary for the administration and use of your account, to respond to service
requests, or
for other non-marketing purposes. To otherwise opt-out, you may:
-
Access your account settings and update your preferences.
-
Contact us using the contact information provided.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications
include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not
to
have data about your online browsing activities monitored and collected. At this stage no uniform
technology
standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently
respond to DNT browser signals or any other mechanism that automatically communicates your choice not to
be
tracked online. If a standard for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy notice.
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
Yes, if you are a resident of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known as the "Shine The
Light"
law, permits our users who are California residents to request and obtain from us, once a year and free
of
charge, information about categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California resident and would like
to
make such a request, please submit your request in writing to us using the contact information provided
below.
If you are under 18 years of age, reside in California, and have a
registered account with
the Website
, you have the right to request removal of unwanted data that you publicly post on the
Website
. To request removal of such data, please contact us using the contact information provided below, and
include the email address associated with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the
Website
, but please be aware that the data may not be completely or comprehensively removed from all our
systems
(e.g. backups, etc.).
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated "Revised" date and the updated version will be effective as soon as it
is
accessible. If we make material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to review
this
privacy notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at
baderq@maddahhome.com
or by post to:
Maddah Home Decoration General Trading Company
Kuwait City
Baitek Tower
Mezzanine Floor, Shop 57
,
Kuwait City
Kuwait
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to
request access to the personal information we collect from you, change that information, or delete it in
some circumstances. To request to review, update, or delete your personal information, please
visit:
http://www.maddahhome.com
. We will respond to your request within 30 days.